Administrative Assistant: Claims x3 Division: Operations Reference No: 4891Location: Johannesburg, Gauteng, ZAEmployment Type: Fixed Term ContractDisability (EE targeted role): NoT.A.S.K Grade: 06Job Posting Salary: R244,732.00Job Posting End Date: 20 Sep 2024

About the Road Accident Fund

The Road Accident Fund’s mission is to provide appropriate cover to all road users within South Africa; to rehabilitate and compensate individuals injured in motor vehicle accidents in a timely and caring manner, and to promote safe road usage actively.

Purpose of the Job

The Administrative Assistant will provide day-to-day administrative support to the Claims department, ensuring efficient operations and policy compliance.

Key Performance Areas

• Compliance Administration:
  • Maintain up-to-date documentation related to departmental activities.
  • Ensure adherence to policies and process standards.
  • Stay informed about internal standards and business goals.
• Office Coordination:
  • Follow up on outstanding matters.
  • Handle requests within set timelines.
  • Manage stationery availability and validate submitted information.
  • Capture documents accurately in various systems.
  • Allocate reference numbers and manage document distribution.
• Meeting Support:
  • Arrange meetings and manage team diaries.
  • Take and distribute minutes according to governance standards.
  • Create a register to track outstanding matters.
• Document and Records Management:
  • Administer records management in line with the RAF filing plan.
  • Ensure confidentiality and proper filing of documents.
  • Acknowledge receipt of documentation and maintain an up-to-date filing system.

Qualifications

• Matric or Grade 12 certificate.

Experience

• At least 1 year of relevant experience in an administrative or similar environment.

Competencies

• Behavioural:
  • Planning, Organising, and Coordinating
  • Personal Mastery
  • Emotional Wisdom and Decision Making
  • Ethics and Values
  • Client Service Orientation

• Technical:
  • Proficiency in MS Word, Excel, and PowerPoint.
  • Excellent planning and organisational skills.
  • Strong administrative and writing skills.
  • Basic understanding of supply chain management processes and financial acumen.

The Road Accident Fund promotes employment equity and preference will be given to People with Disabilities. Applicants who have not received correspondence within six weeks from the closing date can consider themselves unsuccessful. Security vetting will be conducted on all prospective employees. The applicant is responsible for having foreign qualifications evaluated by the South African Qualification Authority (SAQA) and providing proof of such evaluation.