Cash Processor Contractor (Learnership) – Gqeberha (Port Elizabeth)

 

2026/09/30

Reference Number

PEL22026

Description

Receive Cash

• Receive deposits and update on the applicable systems.

• Comply with all policies and procedures to eliminate any possible risks to the company and the customer.

Prepare Cash on the applicable system

• Check container/Bag for any damages or interferences and report all anomalies to Team Controller.

• Acknowledge container/bag on applicable system.

• Process all deposits in line with the agreed upon banks SLAs and SOPs on the applicable system.

• Prep workstation accurately for effective and efficient note counting.

Note Sorting

• Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut off times.

• Send rejected notes to the Reject Teller together with the PCD cards, deposit slips and stop loss bag to verify

and balance

• Operator to write a board (client name, date, denominations & number of bundles & operator name) & show it

to the camera.

• Balance per deposit

• Report differences to the Team Controller

• Fill the production sheet

• The technician to sign the downtime register on machine breakdowns

• End of day bundles to be verified by Team Controller.

• Daily balancing\reconciliation by Team controller

Reconciliation of ACDP deposits

• Perform a reconciliation of all notes rejected in order to validate the information

 

• Manually check all rejected notes for counterfeits, dye-stained and mutilated notes

• Perform cash transfers to vaults

• Perform end of day balancing/ reconciliation of all cash received

• Handle all transactions including shortages and surpluses according to SOPs

 

Desktop deposit processing

• Check container/Bag for damage /tamper, report anomalies to Team Controller.

• Acknowledge container/bag on applicable system.

• All deposits must be kept separate per customer at all times and all deposits must be processed on the same

day received by the customer.

• All deposits must be processed and balanced on the applicable system

• Perform end of day balancing/ reconciliation of all cash received

• All transactions, including shortages and surpluses must be handled according to SOPS

• Accurate prepping must be done to enable effective and efficient note counting

Sachet and Process Coin

• Process bulk coin deposits in accordance with SBV’s policies and Procedures

• Sort and process teller coin transfers

• Write a board (client name, date, denomination and the operator names) & show it to the camera

• Receive and verify the money(bins), check the seal, denomination and bin register

• Count out the bags to balance with the bin page and denomination

• Cut the bags open to fill the wagon

• Clear jams on the machines

• Balance the money per client / deposit

• Report differences to the Team Controller

• Perform end of day balance/ reconciliation

Bank system integrated deposit processing

• Validate all transactions linked to system integrations as per banks SLA

• Inform client services of account numbers not linked to bank system to avoid delays in crediting the customer

• Verify deposit account number to eliminate losses or misposts

• Escalate system downtime/delayed batches to team controller

Payroll and change

• Payroll / change transactions must be processed in accordance with SLA per customer

• Report all discrepancies to the Team Controller timeously

• Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client

requirement

• Payroll entries to be processed within the banks SLA timeframes

• Maintain all equipment by reporting any defects on equipment to the Team Controller

• Obtain banks authorization prior to despatching as per SOP

 

 

Prepack/Treasury

• Assist with the accurate packing and unpacking of Bank and ATM Cash

 

• Manage consumables in line with packing requirements.

• Confirm that the bag and Seal numbers are properly recorded.

Manage Equipment

• Utilise equipment according to Standard Operating Procedures (SOPS), protecting and taking care of company

assets, e.g. cleaning of the machines before the shift starts and after the shift ends

Governance

• Subscribe and align to SBV Services’ ISO 9001:2015 Quality Management Standards, ensuring the

department’s processes and quality management system is at all times in compliance with the standard.

• Support SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection

and outcome.

Drive the organisation culture

• Drive the department’s values while inspiring confidence and generating excitement, enthusiasm and

commitment towards the mission.

Lead as an Ambassador and executor of Change

• Act as a change management architect in periods of change to ensure business continuity.

• Manage the integration of business units into a seamless end to end solution for customers.

• Effectively communicate and embed new processes and procedures as they occur, addressing or escalating

matters/ concerns to the SME’s (subject matter experts) when required.

• Facilitate the necessary presentations, workshops, or forums to ensure consistent and accurate

communication is given across one’s portfolio.

 

Requirements

Not participated in the National Certificate: Banking previously

Grade 12 with Math’s /Literacy

Age 18-29

 

Work Level

Junio

r

Job Type

Contract

Salary

Market Related

Duration

EE Position

Yes

Location

Port Elizabeth

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