Pay: R 4,100.00 each month – Allowance
Work type: Fixed-term
REFERENCE NUMBER: 734962
Job necessity
– Grade 10/11/12
Job portrayal
– Great comunication abilities
– Client support
– Capacity to focus on a year
Shutting Date: 30 January 2023
What is a Call Centre?
First let’s answer the question ‘what is a call centre?’
A call centre is a department or an office in which deals with incoming and outgoing telephone calls. These can be from both new and existing customers and are handled by a team of advisors, otherwise known as agents.
For many companies it is the cornerstone of their Customer Service.
It is traditional for companies of a larger size to have call centres for the purposes of:
- Offering customers support
- Handling their queries
- Carrying out telemarketing
- Conducting market research
However, each of these functions has developed greatly in the past few years, which has led to the emergence of the contact centre.
Apply here: Job Vacancy – SAYouth