Talent Management Specialist
#### Company: Anglo American
**About Anglo American:**
Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.
**Position Overview:**
We are seeking a Talent Management Specialist to join our team. This role is integral to maintaining and enhancing our talent management processes, including population updates, rating updates, and operational reporting. The successful candidate will support our service performance tracking and reporting, knowledge transfer to entry-level officers, and ensure effective client relationship management.
**Key Responsibilities:**
1. **Population and Rating Updates:**
– Process population updates and rating updates.
– Generate reports with recommendations to Group/BU on relevant date changes to be actioned.
– Prepare risk and operational reports.
2. **Service Performance:**
– Track and report on service performance.
– Facilitate knowledge transfer to entry-level Learning and Talent Process (LTP) Officers to build experience and knowledge for effective service delivery.
– Ensure effective peer auditing.
3. **Client Relationships:**
– Provide accurate information to support client queries.
– Respond to requests, prioritize appropriately, investigate problems, and develop remedial plans for escalated queries.
– Resolve incidents accurately and report new incidents to the LTP Coordinator.
4. **Generic Tasks:**
**Health, Safety & Environment:**
– Demonstrate behaviour in line with health, safety, and environmental standards.
– Report issues to your Coordinator that cannot be addressed independently.
**People:**
– Exhibit behaviour in line with the Group’s values and standards.
– Collaborate effectively with your Coordinator, peers, and relevant others to achieve business goals.
**Financial:**
– Operate cost-effectively within limits set by your Section Manager.
**Work Processes:**
– Adhere to policies, processes, and systems, and advise your Coordinator of any performance impediments.
**Qualifications:**
– Matric / Grade 12.
– Studying towards a relevant B.Degree is advantageous.
**Experience:**
– 2-3 years of Learning Administration experience.
– Experience with Learning Management Systems (LMS).
– Knowledge of SAP systems.
– Strong proficiency in Microsoft Office.
– Strong work ethic and ability to work effectively in a fast-paced environment with excellent interpersonal skills.
**What We Offer:**
When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. Beyond this, you’ll find opportunities for learning and growth are unparalleled. We provide technical training and leadership programs to bring out the best in our people. Our environment offers plenty of opportunities for career progression within our large and growing multinational company.
**Inclusion and Diversity:**
Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.
**How to Apply:**
**Application Deadline:**
Join us at Anglo American and become part of a world-leading company where you can grow and make a difference.