Receptionist/Switchboard Operator

Reference Number: SHO240802-2
Location: Centurion, Gauteng, South Africa
Job Type: Permanent
Closing Date: 2024/08/05

Purpose of the Job

We are seeking a friendly and efficient Receptionist/Switchboard Operator to warmly welcome visitors and manage the switchboard effectively. The successful candidate will ensure that calls are correctly routed and messages are delivered to the appropriate staff without delay.

Key Responsibilities

• Switchboard Management: Efficiently manage incoming and outgoing calls, ensuring proper routing and re-routing as necessary.
• Reception Duties: Greet visitors warmly and assist them as needed.
• Administrative Support: Provide general administrative support to the team and assist with internal policies and procedures.

Qualifications

• Essential:
  • Grade 12
• Desirable:
  • Reception/Secretarial Certificate or Diploma

Experience

• Essential:
  • 2-3 years of experience as a receptionist/switchboard operator
  • 2-3 years of administrative experience
• Desirable:
  • Retail experience

Knowledge and Skills

• Essential:
  • Understanding of switchboard system functionality and call routing
  • Basic knowledge of service options and departments within the Shoprite Group and subsidiary brands
  • Familiarity with internal policies and procedures
• Desirable:
  • Knowledge of HR policies and procedures

If you meet the qualifications and are eager to contribute to our team, we encourage you to apply for this exciting opportunity. Join us in delivering exceptional service and support